Returns & Refunds Policy

At Campomaggi, we want you to be completely satisfied with your purchase. If you need to return an item, please review our policy below.

Return Eligibility

  • Items must be returned within 14 days of delivery
  • Products must be unused, undamaged, and in original packaging
  • All tags and protective covers must be intact
  • Proof of purchase (order confirmation) is required

Non-Returnable Items

  • Made-to-order or customized products
  • Items marked as “Final Sale”
  • Products without original tags or packaging

How to Return

  1. Initiate your return request at bagscampomaggi.com
  2. Follow the instructions to generate your return label
  3. Securely package your items and attach the provided label
  4. Drop off at the designated carrier location

Refund Process

  • Refunds are processed within 7-10 business days after we receive your return
  • Your refund will be issued to the original payment method
  • Original shipping costs are non-refundable

Damaged or Defective Items

If you receive a damaged or defective item:

  • Contact us immediately through bagscampomaggi.com
  • Include photos of the damage or defect
  • We will arrange for a replacement or refund

Exchange Policy

  • We currently offer refunds only
  • To exchange an item, please return the original and place a new order

International Returns

  • Customers are responsible for return shipping costs
  • Customs fees are non-refundable

For complete details, please visit bagscampomaggi.com